Shipping Policy
Last Updated: September 27, 2026
At FEBINDIA, we are committed to making your shopping experience simple and convenient. We carefully pack every order and work with reliable courier partners to deliver your fashion products safely to your doorstep.
1. Order Processing
Orders are generally processed within 1–2 business days after successful order confirmation.
Orders placed on weekends, public holidays, or during major sale periods may require additional processing time.
Once your order has been shipped, you will receive available tracking information through SMS, email, WhatsApp, or other communication channels.
2. Delivery Time
Estimated delivery time is generally:
Metro & Major Cities: 2–5 business days
Other Locations: 4–8 business days
Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary depending on the delivery location and courier network.
During major sales, festivals, holidays, extreme weather, or unexpected operational circumstances, deliveries may take longer than usual.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
From time to time, FEBINDIA may offer Free Shipping or promotional shipping offers on selected orders, products, locations, or minimum order values.
4. Cash on Delivery
Cash on Delivery (COD) may be available for eligible products and locations.
COD availability can depend on your PIN code, order value, courier serviceability, and other operational factors.
We may contact you to verify certain COD orders before dispatch.
5. Order Tracking
Once your order has been shipped, you can track your package using the tracking information provided by FEBINDIA or our courier partner.
Tracking information may take some time to become active after the parcel is handed over to the courier.
6. Delayed Delivery
Although we work with courier partners to deliver orders within the estimated timeframe, delays may occasionally occur due to:
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Weather conditions
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Public holidays
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Festivals and sale periods
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Courier network delays
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Incorrect or incomplete addresses
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Remote delivery locations
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Transportation disruptions
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Other circumstances beyond our reasonable control
If your order is significantly delayed, please contact our support team for assistance.
7. Incorrect Address or Contact Information
Customers are responsible for providing accurate delivery information at checkout.
Please carefully check your:
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Full name
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Mobile number
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House/Flat number
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Street/Area
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City
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State
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PIN code
FEBINDIA may not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
8. Failed Delivery & RTO
If an order cannot be delivered because of reasons such as:
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Customer unavailable
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Incorrect address
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Incorrect phone number
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Customer refusal
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Repeated failed delivery attempts
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Customer not accepting a COD order
the shipment may be returned to FEBINDIA as RTO (Return to Origin).
Additional shipping or handling charges may apply where permitted by our applicable policies.
Repeated refusal or failed COD orders may also affect future COD availability.
9. Damaged or Tampered Package
Your trust is important to us.
If your parcel appears damaged, opened, tampered with, or otherwise unusual at the time of delivery, please take photographs/videos and contact us as soon as possible.
If you receive a damaged, missing, or completely incorrect product, please email:
within 2 hours of delivery.
We strongly recommend recording a continuous unboxing video, starting from the sealed package and continuing until the product has been completely unpacked.
Please retain the original packaging, shipping label, and product until the issue has been resolved.
10. Courier Partners
FEBINDIA may use third-party logistics and courier partners to deliver your orders.
The courier partner may vary depending on your location, serviceability, delivery speed, product, and operational requirements.
11. International Shipping
Currently, FEBINDIA primarily serves customers within India.
If international shipping becomes available, applicable shipping charges, taxes, customs duties, and delivery terms will be communicated before or during checkout.
12. Shipping During Sale Periods
During major promotional events, festive seasons, or high-volume sale periods, order processing and delivery may take longer than the standard estimated timeline.
We appreciate your patience during these periods.
13. Contact Us
For questions regarding shipping, delivery, tracking, or your order, please contact:
FEBINDIA
Email: support.febindia@gmail.com
Business Address:
Plot No. 19/120, 27,
Outer Ring Road, Panathur Junction,
Bangalore South, Karnataka – 560103, India.
We will make reasonable efforts to assist you with your shipment.
FEBINDIA
Packed With Care. Delivered With Trust.